Shri Govinda is a coal transportation service provider based at 18/211 New Shanti Nagar, Raipur 492007, Chhattisgarh, India (GSTIN 22DBGPA4232Q1ZR). This policy explains what information this website collects and how it is used.
When you submit the enquiry form on our website, we collect the details you provide — typically your name, company, phone number, email address and the message describing your requirement.
If you contact us on WhatsApp, by phone or by email, we keep the communication records needed to respond to your enquiry and manage the engagement.
Like most websites, our hosting provider may keep standard server logs (IP address, browser type, pages visited) for security and troubleshooting.
We do not sell or rent your personal information to anyone, and we do not use it for third-party advertising.
The enquiry form opens your own email application pre-filled (or, if enabled, is delivered via a form-delivery service) so your message reaches our business email. Operational data connected to actual consignments is maintained in our internal ERP, hosted with our web hosting provider, with access limited to authorised staff.
Information is shared only where the work requires it — for example, with mine authorities for delivery-order formalities, with statutory bodies where the law requires (GST, e-way bill and similar compliances), or with our professional advisers.
Enquiry details that do not lead to an engagement are kept only as long as reasonably needed to follow up. Records connected to actual transactions are retained for the periods required by Indian tax and company law.
You may ask us to correct or delete your enquiry information at any time by writing to info@shrigovinda.co.in or calling +91 777 288 4660, except where we must retain records by law.
This website is a simple informational site. It does not run advertising trackers. Fonts are served by Google Fonts, and embedded maps or links (Google Maps, WhatsApp) are governed by those providers' own policies when you use them.
We may update this policy from time to time; the "Last updated" date above will change accordingly. Questions can be sent to info@shrigovinda.co.in. This policy is governed by Indian law with jurisdiction at Raipur, Chhattisgarh.